The WT had articles that always talked about how the nice people should forgive the insensitive, stubborn and mean JW's. They put the onus on the ones that did care about others to suck it up and "keep the peace" in the congregations, by always turning the other cheek.
That encouraged some to expect forgiveness without saying it or by just giving a token Sorry. I took turning the other cheek as something a "good" person would do. So I did. But, found myself being taken advantage of also or finding myself silently fuming over having to forgive over and over again. The WT makes it a sin to not to forgive even when the person does it over and over again. Let's see, "how many times must I forgive my brother? Up to seventy seven times" The WT wants you to do it regardless. How many articles on taking to task the offenders? Probably zero. That is my guess.
Don't allow others to guilt you into forgiving them and then letting them wipe their feet on you. Not good for you or them. I had a "friend" that started to break promises. It became more and more by my forgiving them. They just expected me to always be their friend even if they abused the meaning.